Transparency, accountability, and the fair treatment of every member of our community
Policy Commitment: London City Academy is committed to operating with the highest standards of transparency, fairness, and integrity. Our policies and procedures are reviewed regularly to ensure they reflect current legal requirements, sector guidance, and best practice. All policies are available to students, staff, and the wider public. For a full copy of any policy, please contact our administration team at info@londoncityacademy.ac.uk.
Assessment, progression, and award requirements for all LCA programmes
Expectations around plagiarism, collusion, and academic dishonesty
Standards and timelines for assessment submission and tutor feedback
Process for students facing exceptional personal or medical difficulties
How students can appeal academic decisions or assessment outcomes
Our commitment to maintaining and continuously improving academic quality
Selection criteria, application process, and entry requirements for all programmes
Minimum attendance requirements and expectations for student engagement
Formal process for raising and resolving student complaints at any stage
Standards of conduct expected of all students and consequences of misconduct
Fee structures, payment schedules, and refund entitlements for all students
Process and implications for withdrawing from or deferring your studies
Our commitment to fair treatment and equality of opportunity for all
Protecting the welfare of children, young people, and vulnerable adults
Zero tolerance for harassment, bullying, or discrimination of any kind
Our statutory duty to protect students from radicalisation and extremism
How we support students with disabilities and additional learning needs
Our approach to supporting mental health and overall student wellbeing
How we collect, use, store, and protect personal data under UK GDPR
Full disclosure of how LCA processes personal data for students and staff
Our commitment to maintaining a safe and healthy environment for all
Appropriate use of LCA IT systems, networks, and digital learning resources
Our commitment to reducing our environmental impact and operating sustainably
How staff and students can raise concerns about institutional wrongdoing
All London City Academy policy documents are available in full upon request. Please contact our administration team and we will provide the relevant document promptly.
Request a PolicyOur team is happy to answer any questions about our policies, your rights as a student, or how we operate as an institution.